Successful Outsourcing In 5 easy Steps
Once you've decide to outsource, we have a simple process to get you started!
Project Planning & Documentation
Recruitment & Training
Preparing & Implementing Infrastructures
Ongoing Delivery & Reporting
Service Level Agreement
PLANNING
Project Planning & Documentation
We will commence with compiling and documenting a detailed needs analysis; inclusive of the position description or functional requirements, infrastructure and technology requirements, associated standard operating procedures, training materials and on-going support requirements. This will define the selection criteria that we will use when resourcing and recruiting candidates.
We will also tailor a transition plan to smoothly integrate delivery of our services into your existing local operations. The tasks required to be performed by the roles, along with the delivery model and measures, are backed by our Quality Management System and open communication channels.
RECRUITMENT
Recruitment & Training
We will find the best candidate for your team. Our recruitment and resourcing process includes behavioural psychometric testing as well as your specific skill-based testing tools.
For dedicated teams; we will offer a short-list of up to 3 pre-screened candidates to interview and select for each role. Each short-listed candidate includes a summary of work history, experience relevant to the role, test results and preferred salary range. Once a team member has been selected, we then work with you to administer induction, training and on-going support to ensure successful onboarding and optimal speed to competency.
FURNISHING
Preparing & Implementing Infrastructures
We will provide a fully equipped office space with state of the art high capacity internet and voice technology. A technology assessment of your role requirements ensures your new resources have the necessary tools, networking and software systems.
REPORTING
Ongoing Delivery & Reporting
We will give you direct oversight of your offshore team and operations. We provide on-going support of your team and allocated resources, and we facilitate on-going performance visibility via tailored reporting measuring all facets of your offshore operations in alignment with your local operations.
AGREEMENT
Service Level Agreement
We will send you a Service Level Agreement that guides the ongoing performance and relationship for continuous improvement.
Contact
Let us prove our ability to handle enquiries and contact us today!
Main Office
41-43 Northern Road Heidelberg West, VIC 3081
PLANNING
Project Planning & Documentation
We will commence with compiling and documenting a detailed needs analysis; inclusive of the position description or functional requirements, infrastructure and technology requirements, associated standard operating procedures, training materials and on-going support requirements. This will define the selection criteria that we will use when resourcing and recruiting candidates.
We will also tailor a transition plan to smoothly integrate delivery of our services into your existing local operations. The tasks required to be performed by the roles, along with the delivery model and measures, are backed by our Quality Management System and open communication channels.
RECRUITMENT
Recruitment & Training
We will find the best candidate for your team. Our recruitment and resourcing process includes behavioural psychometric testing as well as your specific skill-based testing tools.
For dedicated teams; we will offer a short-list of up to 3 pre-screened candidates to interview and select for each role. Each short-listed candidate includes a summary of work history, experience relevant to the role, test results and preferred salary range. Once a team member has been selected, we then work with you to administer induction, training and on-going support to ensure successful onboarding and optimal speed to competency.
FURNISHING
Preparing & Implementing Infrastructures
We will provide a fully equipped office space with state of the art high capacity internet and voice technology. A technology assessment of your role requirements ensures your new resources have the necessary tools, networking and software systems.
REPORTING
Ongoing Delivery & Reporting
We will give you direct oversight of your offshore team and operations. We provide on-going support of your team and allocated resources, and we facilitate on-going performance visibility via tailored reporting measuring all facets of your offshore operations in alignment with your local operations.
AGREEMENT
Service Level Agreement
We will send you a Service Level Agreement that guides the ongoing performance and relationship for continuous improvement.
Contact
Let us prove our ability to handle enquiries and contact us today!
Main Office
41-43 Northern Road Heidelberg West, VIC 3081
Successful Outsourcing In 5 easy Steps
Once you've decide to outsource, we have a simple process to get you started!
1. PLANNING
Project Planning & Documentation
We will commence with compiling and documenting a detailed needs analysis; inclusive of the position description or functional requirements, infrastructure and technology requirements, associated standard operating procedures, training materials and on-going support requirements. This will define the selection criteria that we will use when resourcing and recruiting candidates.
We will also tailor a transition plan to smoothly integrate delivery of our services into your existing local operations. The tasks required to be performed by the roles, along with the delivery model and measures, are backed by our Quality Management System and open communication channels.
2. RECRUITMENT
Recruitment & Training
We will find the best candidate for your team. Our recruitment and resourcing process includes behavioural psychometric testing as well as your specific skill-based testing tools.
For dedicated teams; we will offer a short-list of up to 3 pre-screened candidates to interview and select for each role. Each short-listed candidate includes a summary of work history, experience relevant to the role, test results and preferred salary range. Once a team member has been selected, we then work with you to administer induction, training and on-going support to ensure successful onboarding and optimal speed to competency.
3. FURNISHING
Preparing & Implementing Infrastructures
We will provide a fully equipped office space with state of the art high capacity internet and voice technology. A technology assessment of your role requirements ensures your new resources have the necessary tools, networking and software systems.
4. REPORTING
Ongoing Delivery & Reporting
We will give you direct oversight of your offshore team and operations. We provide on-going support of your team and allocated resources, and we facilitate on-going performance visibility via tailored reporting measuring all facets of your offshore operations in alignment with your local operations.
5. AGREEMENT
Service Level Agreement
We will send you a Service Level Agreement that guides the ongoing performance and relationship for continuous improvement.
Contact
Let us prove our ability to handle enquiries and contact us today!
Main Office
41-43 Northern Road Heidelberg West, VIC 3081
